Bristol Careers

Explore exciting opportunities to shape our future team
Join our team at and be a part of a dynamic journey
in the world of online trading

Relationship Officer
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Responsibilities:

• Assist Compliance with the processing of Know-Your-Client documentation;
• Ensure that all necessary KYC and verification documents are collected;
• Ensure that all communications with clients are properly recorded in the CRM system; 
• Maintaining client relationships, including retail and corporate clients;
• Accepting client phone calls and redirecting clients to relevant departments and documents as and if needed; 
• Providing technical support to clients in relation to the Company’s platform, website and guiding customers;
• Providing technical support in relation to configuration of back office profiles, pricing, commissions, payments/rebates, margins, interest, accounting books, account moves and others;
• Act as ambassador with regards to the quality of the information provided to clients and assist in ensuring customer satisfaction.

Customer On-Boarding Officer
See Details
Responsibilities:

• Assist Compliance with the processing of Know-Your-Client documentation;
• Ensure that all necessary KYC and verification documents are collected;
• Ensure that all communications with clients are properly recorded in the CRM system; 
• Maintaining client relationships, including retail and corporate clients;
• Accepting client phone calls and redirecting clients to relevant departments and documents as and if needed; 
• Providing technical support to clients in relation to the Company’s platform, website and guiding customers;
• Providing technical support in relation to configuration of back office profiles, pricing, commissions, payments/rebates, margins, interest, accounting books, account moves and others;
• Act as ambassador with regards to the quality of the information provided to clients and assist in ensuring customer satisfaction.